Per Aspen Wholesale’s manufacturers, Aspen Wholesale as a wholesale distributor cannot deal with the end customer. All returns must be sent back to the drop shipper/dealer for inspection to assess if the item is viable to return to Aspen Wholesale.
Aspen Wholesale customers MUST obtain a Return Authorization # before attempting to return any merchandise to Aspen Wholesale. Certain Manufacturers insist on defective or damaged merchandise being returned directly to them, so you need to check with us first!
To be eligible for return the item(s) must meet the following criteria:
- Aspen Wholesale must be notified of the intent to return the item(s) within 15 days of our shipping date.
- The item(s) must be in their original condition, unopened, and with no retail markings or stickers.
- The drop shipper / dealer must obtain Return Authorization # prior to returning the item(s).
- Aspen Wholesale will not accept any returned merchandise without a valid RA#.
- To obtain an RA #, call 763-445-9324, or email us at info@Aspenwholesale.com. A customer service representative will give you an RA # that must be clearly indicated on the outside of the return parcel, as well as on any paperwork.
- RA#’s are valid for 15 days and the return must be received by Aspen Wholesale at the below address in that time frame for credit.
Return merchandise to:
Aspen Wholesale, LP
Attn: Returns RA#__________
13055 Riverdale Drive NW, #500
Minneapolis, MN 55448
Any returns shipped to any other address will not be processed and no credit will be provided.
Non-defective merchandise returned to Aspen Wholesale for any reason other than a mis-shipment of product will be subject to a restocking fee of 30%.
We will not be able to issue an RA# for discontinued or Special Ordered items, unless they are defective.
PRIVACY AND SECURITY
Aspen Wholesale is committed to your privacy and guards your data carefully. We realize that your information may be considered sensitive in nature and understand the importance of protecting the privacy of all information provided by those who complete our questionnaire. Aspen Wholesale may collect some personally identifiable information about you while you are visiting the Aspen Wholesale website, or speaking with your sales representative. Such information would include your name, telephone number, e-mail address, or professional data. We use this information to help maintain accurate records, answer inquiries, promote efficiencies within our company and to help make our website useful to you. Aspen Wholesale will not share this information with outside agencies and uses reasonable precautions to ensure the security of personal information that you have disclosed to us.
For questions regarding the policy above,
By Phone: 763-445-9324
By Fax: 317-642-2533
By E-mail: info@Aspenwholesale.com
Aspen Wholesale, LP. All rights reserved.
PRIVACY & PROTECTION OF PERSONAL INFORMATION
See the Privacy Statement page for disclosures relating to the collection and use of your personal information located on the Aspen Wholesale website.
CUSTOMER ACCOUNT, PASSWORD, AND SECURITY
If a particular ASPEN WHOLESALE Web Site, or any product or service offered on any ASPEN WHOLESALE Web Site (each a “ASPEN WHOLESALE Site/Service”, and collectively “ASPEN WHOLESALE Sites/Services”) requires you to open an account, you must complete the registration process by providing us with current, complete and accurate information as prompted by the applicable registration form. You then will choose a password and a user name.
YOU ARE ENTIRELY RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF YOUR PASSWORD AND ACCOUNT. FURTHERMORE, YOU ARE ENTIRELY RESPONSIBLE FOR ANY ACTIVITIES AND ORDERS THAT OCCUR UNDER YOUR ACCOUNT.
You agree to notify Aspen Wholesale immediately of any unauthorized use of your account or any other breach of security. Aspen Wholesale will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. However, you could be held liable for losses incurred by Aspen Wholesale or another party due to someone else using your account or password. You may not use anyone else’s account at any time, without the permission of the account holder.
Aspen Wholesale reserves the right to change the terms, conditions, and notices under which the ASPEN WHOLESALE Sites/Services are offered, including but not limited to the charges associated with the use of the ASPEN WHOLESALE Sites/Services. You are responsible for regularly reviewing these terms and conditions and additional terms posted on particular websites. Your continued use of the ASPEN WHOLESALE Sites/Services constitutes your agreement to all such terms, conditions, and notices.
LINKS TO THIRD PARTY SITES
Any dealings with third parties (including advertisers) included within the ASPEN WHOLESALE Sites/Services or participation in promotions, including the delivery of and the payment for goods and services, and any other terms, conditions, warranties or representations associated with such dealings or promotions, are solely between you and the advertiser or other third party. Aspen Wholesale shall not be responsible or liable for any part of any such dealings or promotions.
NO UNLAWFUL OR PROHIBITED USE
As a condition of your use of the ASPEN WHOLESALE Sites/Services, you will not use the ASPEN WHOLESALE Sites/Services for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the ASPEN WHOLESALE Sites/Services in any manner that could damage, disable, overburden, or impair any ASPEN WHOLESALE Site/Service(s) (or the network(s) connected to any ASPEN WHOLESALE Site/Service(s)) or interfere with any other party’s use and enjoyment of any ASPEN WHOLESALE Site/Service(s). You may not attempt to gain unauthorized access to any ASPEN WHOLESALE Site/Service, other accounts, computer systems or networks connected to any ASPEN WHOLESALE Site/Service, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the ASPEN WHOLESALE Sites/Services.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE ASPEN WHOLESALE SITES/SERVICES MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY MADE TO THE ASPEN WHOLESALE SITES/SERVICES AND TO THE INFORMATION THEREIN. ASPEN WHOLESALE AND/OR ITS RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE ASPEN WHOLESALE SITES/SERVICES AT ANY TIME. ADVICE RECEIVED VIA THE ASPEN WHOLESALE SITES/SERVICES SHOULD NOT BE RELIED UPON FOR ANY FINANCIAL DECISIONS.
ASPEN WHOLESALE AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, LACK OF VIRUSES OR OTHER HARMFUL COMPONENTS AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED WITHIN THE ASPEN WHOLESALE SITES/SERVICES FOR ANY PURPOSE. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. ASPEN WHOLESALE AND/OR ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, WORKMANLIKE EFFORT, TITLE AND NON-INFRINGEMENT.
YOU SPECIFICALLY AGREE THAT ASPEN WHOLESALE SHALL NOT BE RESPONSIBLE FOR UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA, ANY MATERIAL OR DATA SENT OR RECEIVED OR NOT SENT OR RECEIVED, OR ANY TRANSACTIONS ENTERED INTO THROUGH an ASPEN WHOLESALE SITE/SERVICE. YOU SPECIFICALLY AGREE THAT ASPEN WHOLESALE IS NOT RESPONSIBLE OR LIABLE FOR ANY THREATENING, DEFAMATORY, OBSCENE, OFFENSIVE OR ILLEGAL CONTENT OR CONDUCT OF ANY OTHER PARTY OR ANY INFRINGEMENT OF ANOTHER’S RIGHTS, INCLUDING INTELLECTUAL PROPERTY RIGHTS. YOU SPECIFICALLY AGREE THAT ASPEN WHOLESALE IS NOT RESPONSIBLE FOR ANY CONTENT SENT USING AND/OR INCLUDED IN A ASPEN WHOLESALE SITE/SERVICE BY ANY THIRD PARTY.
ASPEN WHOLESALE MAKES NO WARRANTY THAT ANY ASPEN WHOLESALE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.
Aspen Wholesale reserves the right, in its sole discretion, to terminate your access to any or all ASPEN WHOLESALE Sites/Services and the related services or any portion thereof at any time, without notice.
Aspen Wholesale may also terminate or suspend your access to ASPEN WHOLESALE Site/Service(s) for inactivity, which is defined as failing to log into a particular service for an extended period of time, as determined by Aspen Wholesale. Upon termination of the ASPEN WHOLESALE Site/Service, your right to use the ASPEN WHOLESALE Site/Service immediately ceases.
Aspen Wholesale shall have no obligation to maintain any content or to forward any unread or unsent messages to you or any third party.
The laws of the State of Minnesota, U.S.A., govern this agreement. You hereby irrevocably consent to the exclusive jurisdiction and venue of courts in Anoka County, Minnesota, U.S.A. in all disputes arising out of or relating to the use of the ASPEN WHOLESALE Sites/Services. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Aspen Wholesale as a result of this agreement or use of the ASPEN WHOLESALE Sites/Services. You agree to indemnify and hold Aspen Wholesale, its parents, subsidiaries, affiliates, officers and employees, harmless from any claim, demand, or damage, including reasonable attorneys’ fees, asserted by any third party due to or arising out of your use of or conduct on the ASPEN WHOLESALE Sites/Services. Aspen Wholesale reserves the right to disclose any personal information about you or your use of the ASPEN WHOLESALE Sites/Services, including its contents, without your prior permission if Aspen Wholesale has a good faith belief that such action is necessary to: (1) conform to legal requirements or comply with legal process; (2) protect and defend the rights or property of Aspen Wholesale or its affiliated companies; (3) enforce the terms or use; or (4) act to protect the interests of its members or others. Aspen Wholesale’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Aspen Wholesale’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the ASPEN WHOLESALE Sites/Services or information provided to or gathered by Aspen Wholesale with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Aspen Wholesale with respect to the ASPEN WHOLESALE Sites/Services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Aspen Wholesale with respect to the ASPEN WHOLESALE Sites/Services. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
COPYRIGHT AND TRADEMARK NOTICES
All contents of the Aspen Wholesale and Affiliated Web Sites are: Copyright © 1999 – 2016 Aspen Wholesale and/or its suppliers,13055 Riverdale Drive NW, #500 Minneapolis, MN 55448. U.S.A. All rights reserved.
The names of actual companies and products mentioned herein may be the trademarks of their respective owners.